Zoom in/out means:

When welcoming a group to an event, stick to making them feel at home. Leave the tour-guiding to a concierge

Indicate whether the statement is true or false.

A group's context refers to

a) the ideas, information, opinions, claims, and/or feelings expressed by group members. b) the media through which group members share messages. c) the verbal and/or nonverbal responses from members. d) the group's physical and psychosocial environment. e) the group's ability to solve conflict.