When welcoming a group to an event, stick to making them feel at home. Leave the tour-guiding to a concierge

When Nancy told Philip, "I'm so stoked! I got an A on my chemistry midterm," and Philip replies

with , "I'm hungry. Let's get some lunch," Philip engaged in A) confirmation. B) disconfirmation. C) rejection. D) indiscrimination.

Linda went to traffic court to plead her case regarding a speeding ticket she received on

campus. The judge cut her off, silenced her, and gave her the maximum fine. "Yes ma'am," Linda answered. While Linda strongly disagreed with the judge's decision, she was respectful to her because of the judge's __________ power. a. coercive b. information c. reward d. referent e. legitimate