A conflict in which the issue or task becomes more about the fight for a group member's status or position is called:

__________ are two elements of a clear message

A) Ethos and identification B) Introduction and conclusion C) Speaker and speech D) Audience and occasion E) Purpose and thesis

Stan, a senior manager in an organization, sees to it that he is well-informed about everything that happens in his department. During a negotiation about a new project, Stan asks for clarification about the project

Using the information obtained, he clarifies the other managers' confusions. He creates a list of goals and prioritizes them. He also asks Stacy, another manager, to prioritize her goals. He then redirects the focus of the discussion toward his group's objectives. What type of negotiation skill is Stan displaying? a) Information managemen b) Anxiety management c) Conflict management d) Situational management