__________________ brand: The brand name of a manufacturer
Fill in the blank(s) with the appropriate word(s).
Ans: Manufacturers'
Business
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Major competitors' strengths are areas of concern but do not represent key threats to a firm
Indicate whether the statement is true or false
Business
A university administered the SERVQUAL survey to its customers as a way to assess its current position in the market. On the basis of 80 responses, the following averages were computed for the reliability construct
Item # Avg. Perception Avg. Expectation 1 6.2 6.6 2 6.3 6.2 3 6.5 6.7 4 6.9 6.5 What is the difference for the reliability dimension? A) -0.2 B) -0.025 C) 0.025 D) 0.2 E) not enough data to determine the answer
Business