In reality, perceptual differences don't necessarily mean that one person's "truth" is better than another person's

"At the end of my speech, my audience will understand the basic principle of flight," is an example of a

A) general purpose. B) blueprint. C) specific purpose. D) a central idea.

Changing something that has a negative connotation into a more positive one is referred to as ______.

a. presuming goodwill b. lightening up c. reframing d. listening