According to your textbook, which of the following is a demographic characteristic of a speech audience?

An organization wanted to be strongly identified with healthy, active living, and decided to fund the restoration of several joggers' parks in the city. What best describes the organization's actions?

a) Corporate philanthropy b) Media affairs c) Customer relations d) Litigation relations

What tool should you use to determine which of your institution’s social media posts are getting the most engagement, and at what day and time?

a. research b. surveys c. analytics d. Twitter