Taina is categorizing her research notes—each written on an individual index card
She arranges and rearranges each card until it's in the order in which she will use its
information.
At the same time, she is sketching out her ideas on a sheet of paper, utilizing
the heading of each card to indicate its idea and where she will use its information. Taina
is creating a _____.
A) formal outline
B) keyword outline
C) working outline
D) mind map
C
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When one person tells another person to buy a product instead of another because of a specific feature, this would be considered which of the following?
A) person-to-person word-of-mouth public relations B) person-to-person word-of-mouth advertising C) person-to-the-masses word-of-mouth advertising D) experiential word-of-mouth communication E) consequential word-of-mouth communication
Communication competency may be described as
b. Actual language performance and the achievement of interpersonal goals. c. Responsible participation by an individual in a transaction which leads to maximized outcomes of shared meanings. d. answers b and c. e. answers a, b, and c