Passive voice is used in the following sentence: "The stockholders read the annual report."

With respect to the "six brand building blocks," brand ________ focuses on customers' own personal opinions and evaluations

A) salience B) performance C) imagery D) judgment E) resonance

Use the information in Table J.6. What is the job sequence at Workstation A, using the critical ratio rule?

A) 3-2-1 B) 1-2-3 C) 1-3-2 D) 2-1-3