An unpleasant occurrence that is commonplace, can be addressed in a limited time frame, and doesn't drain organizational resources or arouse public attention is

A) a crisis
B) a problem
C) a situation
D) an incident
E) an event

Answer: B

Communication & Mass Media

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An effective public speaker is NOT afraid to adjust his/her presentation when process analysis warrants it

A. True B. False

Communication & Mass Media

Neoliberalism is characterized by

a. the reduction of state intervention. b. deregulation of the market. c. fair trade. c

Communication & Mass Media