The sales force composite forecasting method relies on salespersons' estimates of expected sales

In order to reduce resistance resulting from uncertainty, what guideline should be implemented and followed during the systems development process?

A) Attempt to meet the users' needs. B) Avoid confrontation. C) Keep communication lines open. D) Keep cost down.

De Tocqueville felt that a major result of manufacturing was that as the art advanced, the artisan receded

a. True b. False