In order to reduce resistance resulting from uncertainty, what guideline should be implemented and followed during the systems development process?
A) Attempt to meet the users' needs.
B) Avoid confrontation.
C) Keep communication lines open.
D) Keep cost down.
Answer: C
Business
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Indicate whether the statement is true or false
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The total time it takes to complete a business process, from start to finish, is called its ________ time
A) development B) cycle C) fulfillment D) service E) actualization
Business