_____ is the highness or lowness of the sounds you produce

In contrast to persuasive communication, public affairs and __________ implies that only information is being disseminated

a) public information b) media relations c) investor relations d) employee communications

"I assure you they will pay." This was the beginning of the lead for the story about the defense secretary's response to the recent terror attacks. What kind of a lead is this?

a) Direct quote b) Question c) Direct access d) Summary