Focusing on interests, not positions, means to
a. seek out underlying goals to generate solutions.
b. avoid bringing up topics that might be too painful.
c. try to anticipate what the other person might want.
d. use compromise strategies so that everyone gets some of what they want.
A
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Indicate whether the statement is true or false
Why is the process of establishing shared organizational values difficult?
a. Each person has his/her own personal value system to guide behavior. b. Organizations are so diverse that it is almost impossible to get all members to have the same values. c. Values are established over a long period of time, which makes the process of determining them difficult. d. Values are temporary and therefore can never be accurately assessed.