When using computer-generated graphics, be mindful that ____ guards against washout.

A dysfunctional system cannot operate

A. True B. False

The following strategies may help overcome some of the obstacles to resolving conflict in virtual teams EXCEPT

a) don't respond immediately; read and process a message several times before responding. b) assume that others mean well unless you have a history of difficulty with a particular member. c) if you aren't sure what a member means in a message, ask for clarification. d) use "I" statements rather than "you" statements, as the latter can be interpreted as accusatory. e) take a message personally.