_____ is a gainsharing program under which bonuses are based on the overall productivity of a work team.

Fill in the blank(s) with the appropriate word(s).

Answer: Improshare

Business

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__________refers to the follow-up activities that a service firm might engage in after a customer transaction

Fill in the blanks with correct word.

Business

What type of beneficiary on a life policy can only be changed with the written consent of that individual beneficiary?

A) Primary B) Irrevocable C) Contractual D) Revocable"

Business