Stockholders may have covenants stating that a company cannot pay dividends unless sufficient cash is currently available to cover the next coupon interest payments

Tony, a vice president of the St. Louis One Gateway Credit Union, decided to measure customers' perceptions of the service quality of the credit union

He chose to use the SERVQUAL scale because it included the ________ component, which involves the knowledge and courtesy of employees, as well as their ability to convey trust and confidence. A) empathy B) responsiveness C) assurance D) reliability E) creativity

To avoid conflict of interest, always accept a gift from a customer or vendor when it is offered

Indicate whether the statement is true or false