What term is defined as the product of multiplying the weights by the Attractiveness Scores in each row of the QSPM?

Ken Blanchard says that the key to developing people is to:

A) focus on catching them doing something right B) give them a clear path to follow for their careers C) mentor them closely for many years D) make sure they're in jobs that fit their skill sets E) use both internal and external rewards

A manager who is feeding back the information collected through a questionnaire to his or her subordinates is involved in which intervention?

a. survey research and feedback b. transactional analysis c. reengineering d. system 4 e. Grid OD