Specific performance is not awarded in contracts for the sale of land

An important factor to consider when deciding on the type of feedback to give to a salesperson in the post-sales call phase of coaching is the salesperson's:

a. maturity level b. relationship with the customer in question c. listening ability d. ability to close the sale e. e. ability to read your nonverbal cues in the sales call

The product's purchase cost plus the discounted cost of maintenance and repair less the discounted salvage value gives the ________

A) service warranty cost B) out-of-pocket cost C) life-cycle cost D) facilitating services cost E) value-augmentation cost