________ refers to a situation in which the expected behaviors for a group member are not clearly defined

A) Role overload
B) Role ambiguity
C) Role conflict
D) Role insufficiency

Answer: B

Business

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Which of the following statements regarding direct-writing companies is NOT true?

A) The producer owns the book of business. B) Employees are paid a salary, commission, or both to sell the company's insurance products. C) The insurer owns all of the business that is produced. D) Producers are considered employees."

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Insurance agents represent

A) the insured B) their MGAs C) the insurer D) themselves"

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