Socializing with coworkers is expected and acceptable

Turner Electronics is a ten-year-old company. In the past decade, the company hasn't created any innovative products that have helped set it apart from the rest of its competitors

However, when any of its products need to be repaired or fine-tuned, it offers its customers top-notch product checks. As a result, the company has managed to retain its wide customer base. Which of the following strategies is Turner Electronics using in this scenario? a. Product development b. Diversification c. Market penetration d. Service differentiation

Which of the following is NOT part of the process of marketing?

A. assessing market dynamics B. identifying needs and solutions C. determining what price to charge D. providing customers with access to the product E. emphasis on customer service