It is often said that "perception is reality." Do you agree or disagree? Why?
What will be an ideal response?
Some of Exxon's reactions to the Alaskan oil spill were logical but were perceived
differently by key publics. For example, CEO Lawrence Rawl felt he could more
effectively deal with the oil spill by remaining at the company's headquarters.
However, by staying away from scene of the disaster, Rawl opened himself to
criticism from residents and environmentalists that he was uncaring. And since
Rawl was the most visible representative of Exxon, the entire company was
viewed as uncaring. For Exxon's critics, that perception -- fair or not -- became
the reality.
You might also like to view...
Stereotypes occur
a. when we need to quickly organize and remember information that we might need to achieve our goals in our daily lives. b. when we engage in perspective-taking with others. c. when we acknowledge individual differences and unique characteristics of groups. d. when we take into account unique attributes and perceptions of a person and the diversity within a group of people. e. None of the above
You are entering a client meeting and your boss says, “Monitoring is too expensive, we need to get rid of this.” What is your response?
What will be an ideal response?