The fifth media of communication innovation is the

a. interactive and digital word

Which of the following is a good suggestion for giving criticism constructively?

A. Gather everyone together at once that needs reprimanding and deal with the problems as a group. B. Talk around the point as much as possible in order to avoid being too direct and hurting someone's feelings. C. Do not listen to what people say about you because they are probably wrong. D. Make a plan for change.

Whenever Collin meets a new person, he repeats his or her name several times in the course of the conversation. Collin hopes that this will improve his:

a.  attention.   b.  reception.   c.  retention.   d.  evaluation.