Which of the following is a good suggestion for giving criticism constructively?

A. Gather everyone together at once that needs reprimanding and deal with the
problems as a group.
B. Talk around the point as much as possible in order to avoid being too direct and
hurting someone's feelings.
C. Do not listen to what people say about you because they are probably wrong.
D. Make a plan for change.

D

Communication & Mass Media

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Research has found that men do not typically maintain eye contact during conversation unless they are attempting to assert themselves or challenge others

Indicate whether the statement is true or false

Communication & Mass Media

Identify a true statement about people who use a restraint conflict style.

A. They believe that relationships are made weaker by keeping one's emotions in check and protecting the honor of the other person. B. They are uncomfortable with emotional expression and think that such expressions may hurt people. C. They consider it unimportant to control and internalize one's feelings during conflict and to avoid nonverbal emotion. D. They think that an outward display of emotions means that one really cares and is committed to resolving a conflict.

Communication & Mass Media