The more impersonal the interaction between people, the more likely they will __________

a) respond to each other as unique individuals
b) respond to each other according to social roles
c) establish conversation rules unique to the interaction
d) begin self-disclosing quickly

Answer: b

Communication & Mass Media

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Anticipating what the speaker is going to say enhances the listening process

Indicate whether the statement is true or false.

Communication & Mass Media

Which leadership approach is likely to backfire when group members lack the skills or training to work autonomously?

A. democratic B. autocratic C. laissez-faire D. consensus

Communication & Mass Media