Complaint letters can help to reinforce excellence in customer service

Indicate whether the statement is true or false

F

Business

You might also like to view...

Which of the following terms correctly describes a life insurance company that is organized outside the United States or its possessions?

A) Foreign B) Distant C) Remote D) Alien"

Business

Customer satisfaction research is designed to assess strength and weaknesses in a firm's marketing mix.

a. true b. false

Business