The combined contraceptive pill contains
A. Estrogen only
B. Progesterone and testosterone
C. Both estrogen and progesterone
D. Progesterone only
E. None of these
Answer: C
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Staff should be discouraged from
A. answering the phone. B. multi-tasking while on the phone. C. taking messages on paper. D. receiving personal phone calls on the office line.
Kelley has been diagnosed with HIV, and has agreed to allow you to inform her current and former partners. The first few calls go well, but when you call Paul, he demands to know who is spreading ugly rumors about him. Which of the following is an appropriate response?
A. "Her name is Kelley Iverson." B. "I'm sorry, that information is strictly confidential." C. "If you refuse to be tested, you will probably die of AIDS." D. "I can't tell you her last name, but her first name is Kelley." E. "If you think this is only a rumor, then no action is needed."