Staff should be discouraged from

A. answering the phone.
B. multi-tasking while on the phone.
C. taking messages on paper.
D. receiving personal phone calls on the office line.

D.receiving personal phone calls on the office line.

Health Professions

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Penicillin poisoning

A) 960.0 B) 960.1 C) 960.2 D) 960.3

Health Professions

A test whose procedures are simple and accurate to such a degree that the risk of obtaining incorrect results is minimal is a Certificate of _________ test. 

Fill in the blank(s) with the appropriate word(s).

Health Professions