According to family, a 24-year-old female suddenly began to act in a hostile manner. After assessing her, you determine that she cannot remember her name or present location and is drooling. Based on these findings, you should suspect a:
A) psychological emergency caused by alcohol consumption.
B) behavioral emergency without physical cause.
C) psychological condition related to a traumatic experience.
D) behavioral emergency resulting from a physical condition.
D
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Which of the following is a standard?
A. A law that may be based on or may incorporate a code B. A document that a committee of industry experts developed and agreed upon before adoption C. A set of principles, protocols, or procedures that is developed by committees through a consensus process D. A collection or compilation of rules and regulations enacted by a legislative body to become law in a particular jurisdiction
Which of the following techniques should not be used to improve one's effectiveness as a sender of messages?
a. Share information rather than telling. b. Emphasize agreement over disagreement. c. Eliminate threatening behavior. d. Use effective nonverbal communication.