Boeing's 737 airplane and Hewlett-Packard's printer business are examples of using enhancements and migrations of existing products to build on a ________

While Akerlof described adverse selection in the used car market, can you think of how adverse selection might arise in the labor market? Or even in dating?

_____ is the point at which a customer and a company representative exchange information and develop learning relationships

a. Lead generation b. An intervention c. Lead qualification d. An interaction