Appraisal costs are costs incurred ________
A) to avoid poor-quality goods or services
B) to detect poor-quality materials, goods, or services
C) when the company corrects poor-quality goods or services before delivery to customers
D) after the company delivers poor-quality goods or services to customers and then has to make things right with the customer
B
Business
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a. true b. false
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Conflict between marketing and R&D
a. should always be minimized. b. will lead to counterproductive relationships. c. is a sign of lack of respect. d. may reduce "groupthink". e. is inevitable.
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