The functional resume is more popular with reviewers than the chronological resume

The director of HR realizes that the KSAs currently used for hiring entry-level engineers are outdated. In order to establish which KSAs are needed, a ____ is required.

A) selection requirements study B) performance appraisal analysis C) test validation D) job analysis

With reference to Cialdini's techniques for appealing to emotion, which of the following is most likely to be involved in the technique of scarcity?

A) Including names and testimonials B) Reminding your audience that they have made similar decisions in the past C) Highlighting the exclusivity of your offer D) Showing that you appreciate your audience E) Giving people a gift with purchase