During a presentation, smiling ________
A) is unprofessional
B) projects energy
C) is universally encouraged for both the speaker and the audience, regardless of cultural context
D) tenses up your facial muscles
E) allows you to seem open to questions
Answer: B
Explanation: B) In the United States, smiling, like eye contact, is a must. It projects energy and makes you appear happy to be presenting. It is encouraged for several reasons, not least of which is that it encourages your audience to smile back, which will make them more receptive to your presentation. However in some Eastern European cultures, smiling is reserved for friends and relatives, people you know well. Stony stares from an Eastern European audience means they are paying attention, not that they are angry.
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