Which of the following is basically an offline discussion group?

Which of the following is a way for companies to increase customer-perceived value?

A) increase the psychological investment associated with buying B) increase the buyer's time and energy investment C) increase total customer benefit by improving economic and functional benefits D) decrease total customer benefit by replacing psychological benefits of the product E) decrease the difference between total customer benefit and total customer cost

The suppliers used by Morrison Controls deliver components directly to Morrison's manufacturing center as the inputs are needed for production to minimize Morrison's inventory costs. Morrison most likely uses ________

A) one-stop shipping B) just-in-time systems C) materials management D) customized logistics processes