In an ad featuring a child with Down syndrome, an advertiser should refer to the child as:

One result of speaking loudly during a speech is

a. audience members will listen more attentively. b. it can make your presentation seem too informal. c. it can communicate aggressiveness to your audience. d. you can focus more on your visual aids.

One of the problems with online focus groups is that the moderator cannot see the

of the group. Fill in the blank(s) with the appropriate word(s).