One of the problems with online focus groups is that the moderator cannot see the

of the group.

Fill in the blank(s) with the appropriate word(s).

nonverbal behavior

Communication & Mass Media

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Which is NOT one of the universal aspects of nonverbal communication identified in the text?

A) the facial muscle sets used to display emotional states B) the shoulder shrug C) the need to be territorial D) 24 - 36 inches of personal space

Communication & Mass Media

Focus groups are led by group members

Indicate whether the statement is true or false

Communication & Mass Media