How many members are typically on a top-management team?

Which of the following is NOT one of the six steps that can help smooth the path of customer change?

a. Develop customer trust. b. Understand customers' habits and expectations c. Teach customers to use innovations while limiting trial. d. Pretest new procedures and equipment. e. Publicize the benefits.

A surety is primarily liable for paying the principal debtor's debt when it is due in a surety arrangement

Indicate whether the statement is true or false