Which of the following is NOT one of the six steps that can help smooth the path of customer change?
a. Develop customer trust.
b. Understand customers' habits and expectations
c. Teach customers to use innovations while limiting trial.
d. Pretest new procedures and equipment.
e. Publicize the benefits.
c
Business
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An easement contract occurs when one person agrees to answer for the debts or duties of another person
Indicate whether the statement is true or false
Business
According to the Keown book, how does a consumer avoid predatory lending?
A) Regulation B) Legal action C) Knowledge D) Steering
Business