________ as measured in pounds per cubic foot, is one means of determining how energy efficient a firm is behaving

The greater the environmental constraints a salesperson sees as restricting performance,

A. The lower the rep's expectancy estimates B. The lower the rep's valence for rewards C. The higher the rep's expectancy estimates D. The higher the rep's valence for rewards E. The greater the importance of environmental selling

______________ is a research technique that focuses on understanding user needs through observation rather than from users' direct articulation of their needs

a. Lead user research b. Conjoint analysis c. Empathic design d. Beta testing e. None of the above