Only listening and questioning provide the ongoing feedback to negotiate what verbal and nonverbal messages mean

Explain what a perceptual set is and provide an example

What will be an ideal response?

Which of the following represents a group of domestic refugees?

A. German Jews who were sent to prison camps in Germany during World War II B. Vietnamese who relocated to Australia after the Vietnam conflict C. a family from Iran who comes to the United States because they want their children to have Western education D. international students who have come to attend U.S. universities