Explain what a perceptual set is and provide an example

When speaking to an audience from a high-context culture, a soft-sell approach would be a better persuasive strategy than a clear and direct approach

Indicate whether the statement is true or false

Which of the following management mistakes frequently lead an organization to fail to respond in a crisis?

a. arrogance b. having a weak CEO c. using good judgment in assessing risk d. involving employees in anticipating crises