____________________ analysis seeks information about listeners that relate directly to the speaker's topic and purpose

Adria has the responsibility to seek input from her colleagues through surveys, interviews, meetings, and other methods. What is she trying to develop?

a) Internal communication b) Advertising c) Branding d) Public relations

________ is the conflict management strategy that can be characterized as "I lose–You lose."

a. Compromising b. Collaborating c. Competing d. Avoiding