John sends his alarm clock, which he uses at home, back to the manufacturer for repair, by courier. Giving the clock to the courier is called :

Revenues would not result from

A. Sale of merchandise B. Issuance of Common Stock C. Performance of services D. Rental of property

Which of the following statements about relationship selling is true?

A) Relationship selling primarily uses hard-sell tactics. B) A salesperson selling new tires to tourists who are stranded in his community will most likely use relationship selling. C) With relationship selling, the salesperson tries to develop a win-win relationship with customers. D) People who engage in relationship selling do not prospect for new customers. E) Relationship selling is a short-sighted approach.