Two frameworks that managers find useful in gaining an understanding of their competitors are
competitor analysis and ________.
A) PESTEL analysis B) strategic-group analysis
C) I/O analysis D) stakeholder analysis
B
Business
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Surveys show that poor service and lack of follow-up after the sale, both potentially value-adding activities, are the primary reasons customers stop buying from a salesperson
Indicate whether the statement is true or false
Business
Explain the characteristics of a positive organizational culture
What will be an ideal response?
Business