From a doorway, a crew directs a hose stream at the ceiling of a burning room. This is a(n) _____ attack.

A tourniquet should be left in place for the duration of the blood draw, for at least a minute.

Answer the following statement true (T) or false (F)

All of the following are professional guidelines for communicating with a patient when scheduling an appointment EXCEPT ________.

A. use the patient's name on the telephone and in emails B. save time by not explaining if an alternate appointment time must be given C. determine patient identity when speaking on the phone D. inform the patient of office policies for cancellations