Discuss the continuum of individual responses to change
What will be an ideal response?
Involves a strong emotional attachment to the goals of the organization and the aims of the change effort.
Involvement Involves a willingness to participate in the behaviors being called for by the change effort.
Support Involves speaking on behalf of the change effort without taking any other explicit actions to promote the effort.
Apathy Represents a neutral zone in which individuals know about the change effort and engage in no behavior either to support or oppose it.
Passive resistance A mild form of opposition that involves a willingness to voice reservation or even threatening to resign if the change goes through.
Active resistance Involves behaviors that block or impede change, usually by behaving in ways that contradict the goals of the change effort.
Aggressive resistance Involves purposeful sabotage and subversion of the change effort.