The managers who deploy form of hybrid channels, adaptive channels, view their distribution channels as webs of capabilities embedded in an extended enterprise

They realize that by sharing their resources and capabilities in novel ways, they can take advantage of profit-making opportunities that they could not exploit alone.
Indicate whether the statement is true or false

True

Business

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A process troubleshooter has to decide which problem to address first with his or her cause-and-effect diagram. The data analysis tool that will help him decide which problem to tackle first is a:

A) scatter diagram. B) check sheet. C) flowchart. D) Pareto chart.

Business

A manager hears the part of a message that supports his agenda, but doesn't seem to notice evidence that contradicts his point of view. The manager is engaging in

A) discrimination. B) misreading. C) selective perception. D) stereotyping. E) information overload.

Business