To effectively demonstrate active listening, a coach should keep his or her ratio of talking to listening down to about ________

Unlike traditional surveys, Internet surveys:

a. can be targeted at a specific group of people. b. take a considerable amount of time and effort on the part of the respondents. c. incur training, telecommunications, and management costs. d. can be personalized for greater relevance to each respondent.

Online surveys enable faster fieldwork

Indicate whether the statement is true or false