What is a CRM program? Briefly explain its purpose
What will be an ideal response?
A CRM (customer relationship program) is used to build and maintain profitable relationships with customers.
Business
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Teams fall into three categories; the purpose of one category is to ________
A) confront B) benchmark C) advise D) delegate E) norm
Business
The author of a use case should really understand the use case and be able to answer questions about it
Indicate whether the statement is true or false
Business