Small-scale organizations of low complexity usually have public relations working in roles that are primarily

The best explanation of the concept that communication is irreversible is:

a. We spend up to 90% of our time involved in purposeful communication activities. b. Rules governing appropriate or acceptable communication are cast in stone. c. Communication is a complicated process. d. You can't take communication back, even if you tell someone to forget your message.

According to the Impact / Money box, “Which Radio Formats Are Most Popular?,” one of the most popular radio formats is:

a. adult contemporary. b. news / talk. c. classic hits. d. urban.