You are about to conduct a formal meeting with 25 attendees in the boardroom. What guide would you use to ensure orderly communication of ideas and participation?

Provide the seven steps in the creative selling process. What may be the most difficult step for most salespeople?

What will be an ideal response?

According to Mintzberg, which of the following interpersonal roles involves maintaining relationships with individuals outside the organization?

A) liaison B) spokesperson C) disturbance-handler D) resource allocator E) entrepreneur